Our promise to our tenants

Anyone who lets housing takes on responsibilities as a residential unit is a very important part of every individual’s life. Deutsche Wohnen is one of the largest companies within Germany’s housing and real estate industry and is therefore part of economic, social and societal life, especially in Berlin. This is one of the reasons why we made our tenants a promise in 2019. Or, to be more precise, five promises.

The housing sector is in a state of upheaval. Urbanisation, climate change and demographic change are just three examples of important trends that affect the housing industry and society in equal measure. To rise to these challenges, considerable investments need to be made in the portfolio and in new construction. The costs involved should no longer be spread across the tenants in a “scattergun” approach, as prescribed by law. Deutsche Wohnen is increasingly shifting the focus to people’s individual life and income situations. We want to allay our tenants’ fears that they may lose their apartment due to refurbishment measures or a future rent increase demand. We pledge the following:

Our promise #1

No tenant will have to give up their apartment due to modernisation measures.

Our promise #2

No tenant will have to give up their apartment due to rent increases.

Our promise #3

In the new lettings process, we will let one in four apartments to tenants who are entitled to a certificate of eligibility for social housing.

Our promise #4

As part of the local community, we will fund social and non-profit projects promoting diverse and vibrant districts with several million euros a year.

Our promise #5

We intend to significantly invest in new construction to combat the housing shortage.

A look at the 2019 figures …

In the area of new lettings, we let more than 25% of the apartments to tenants entitled to a certificate of eligibility for social housing.

In 363 cases, we voluntarily either partially or fully waived our right to rent increases due to rent index adjustments (section 558 German Civil Code [Bürgerliches Gesetzbuch – BGB]).

In 343 cases, we either partially or fully waived our right to rent increases following modernisation measures (section 559 German Civil Code [Bürgerliches Gesetzbuch – BGB]).

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